County Operations Information Center

DEPARTMENT CLOSURE AND LIMITED SERVICES (Updated 16 April 2020)

Updates by Department: 

Assessor: In light of recent developments, including new guidance from the Governor of the State of California, and as a precautionary measure to help slow the spread of the Coronavirus (COVID-19), the Sierra County Assessor’s Office will not be providing services for walk-in-customers starting March 20th until further notice.

Personal Property Statements: Personal property statements must be submitted by mail to the Sierra County Assessor at P.O. Box 8, Downieville, CA 95936 or by utilizing the dropbox labeled ASSESSOR’S OFFICE, located on the front porch of the Courthouse. The Assessor is unable to accept electronic Personal Property filings, all filings must be filed with original signatures. The dropbox will be available Monday through Friday, 9:00 a.m. to 4:00 p.m.

General Phone Calls, Emails, and All Other Services: Phone calls, voicemails, and emails will be answered by staff.

Behavioral Health:  Downieville Behavioral Health, Loyalton Behavioral Health and Wellness Center offices hours of operation remain unchanged, however with limited services. Behavioral Health appointments are handled via telemedicine or by phone. 

Wellness Center: Wellness Center activity will be restricted, client should call ahead for an appointment 530-993-6728. Understandably, we are limiting face to face appointments to ensure health and safety of us all. If you need assistance, we are here to provide support; Downieville 530-289-3711, Loyalton 530-993-6746.  

Warm Line for Supportive Conversation: Sierra County Wellness Center is opening up its Warm Line for Supportive Conversation. Need to talk with someone or find accurate information about COVID-19? Peer Support is available to provide supportive conversation via the telephone. Supportive conversation is talking about what brings you joy and challenges you may be facing during your day.  It is talking about fears or unknowns around COVID-19 and learning about resources that are available to community members.  It is not for medical advice or counseling services. To access the Warm Line for Supportive Conversation, call 530-993-6728 from 9:00 a.m. to noon and 12:30 p.m. to 4:00 p.m. Monday through Friday.    

Board of Supervisors: Board meetings will be closed to the public until further notice. Public participation is encouraged through email at clerk-recorder@sierracounty.ca.gov, or by phone (information included on the agenda).

For updates and additional information, please continue to visit the Sierra County website at www.sierracounty.ca.gov.

Clerk Recorder: In light of recent developments, including new guidance from the Governor of the State of California, and as a precautionary measure to help slow the spread of the Coronavirus (COVID-19), the Sierra County Clerk-Recorder’s Office will not be providing services for walk-in-customers starting from March 20th until further notice.

Real Estate Recordings: All real estate recordings must be submitted by mail to the Sierra County Clerk-Recorder at P.O. Drawer D, Downieville, CA 95936 or by utilizing the drop box located on the front porch of the courthouse at 100 Courthouse Square, Downieville, CA. The drop box will be available Monday through Friday, 9:00 a.m. to 4:00 p.m.

Birth, Death, and Marriage Record Requests: Requests for vital records (birth, death, or marriage records) must be submitted by mail to the Sierra County Clerk-Recorder at P.O. Drawer D, Downieville, CA 95936, by fax at 530-289-3295, or by utilizing the drop box located on the front porch of the courthouse at 100 Courthouse Square, Downieville, CA. The drop box will be available Monday through Friday, 9:00 a.m. to 4:00 p.m.

Marriage Licenses: Marriage license will not be issued and all civil ceremonies have been cancelled as of this time and no appointments will be scheduled until further notice.

Official Record Copies and Record Searches: Requests for copies of official records can be made by phone at 530-289-3295, by email at clerk-recorder@sierracounty.ca.gov or by mail to the Sierra County Clerk-Recorder at P.O. Drawer D, Downieville, CA 95936 or by. Unfortunately, staff will not be able to perform property searches during this closure. Please contact a title company, attorney, or an abstractor to assist with these types of searches.

Fictitious Business Name Statements: Fictitious Business Name Statement filings must be submitted by mail to the Sierra County Clerk-Recorder at P.O. Drawer D, Downieville, CA 95936.

General Phone Calls, Emails, and All Other Services: Phone calls, voicemails, and emails will be answered by staff based on availability.

ElectionsAll election related services and information can be obtained online at the Sierra County Election’s website at http://www.sierracounty.ca.gov/214/Elections, by phone (530) 289-3295, or by email at clerk-recorder@sierracounty.ca.gov.

District Attorney: Office is open with limited public access.  (530) 289-3269

OES Office of Emergency Services: The County OES Operational Area-Emergency Operations Center (EOC) was activated at “Level 3” (lowest level) as of noon, Tuesday, March 24, 2020. It is activated with duty officer status during normal working hours and is activated in concert with the activation by County Public Health of its DOC to assure coordination and communications among emergency service agencies in the County. Over the past few weeks, COVID-19 concerns and related Public Health issues have increased to a point that the Sierra County Board of Supervisors on March 21, 2020 issued a proclamation of a local state of emergency and also ratified an emergency declaration issued by the County Health Officer regarding the existence of a Public Health Emergency in the County. Sierra County OES in response has activated its EOC to step up efforts against this public health threat and to assure clear and consistent communication between County, State, and Federal agencies and to access State and Federal programs authorized as a result of Gubernatorial and Presidential concurrences with the County’s declarations of emergency. Staff from County Public Health, County Sheriff Office, and County OES are fully engaged in this issue. 

Public Benefits Department: Our office hours have remained unchanged, however, we encourage the community to contact us by phone whenever possible rather than stopping by. Most business may be conducted over the phone or via the internet and staff are available to assist you in navigating through that process.  Paper applications are also available outside the office doors, as well as locked drop boxes if you wish to return documents to us. You may reach us by phone at 530-993-6720 or apply online for Cash assistance, Food assistance, or MediCal at www.C4Yourself.com

Public Health: Although we are still open from 8am-12pm and 1pm-5pm Monday thru Friday, we are requesting everyone to please call to make an appointment.  We are still offering services in CCS, WIC, Family PACT, and Immunizations.  All WIC benefits have been issued for the month of March.  If you are in need of assistance, please call us at 530-993-6700.  

Public Works: The combined offices of Public Works-Roads, Planning, OES, Building Inspection, Parks and Recreation will be conducting regular office hours from the Downieville Office and these offices are restricting public access accordingly. These combined offices are committed to serving the needs of County residents and taxpayers and the “essential services” provided will be provided to the best of our collective ability as we work through this pandemic. Please help us work through the inconveniences that may arise from time to time as we serve your needs and strive to keep services available. Some employees are working from remote locations and staffing the offices as needed but direct public access to these employees is restricted. Some employees are physically working within the Downieville offices to maintain communications and to assure the flow of internal support to the essential services provided by these offices. Direct public access directly to these employees is restricted and direct public access is also restricted at the County Road Department shops (Alleghany, Goodyears Bar, Sierraville, Loyalton). Any inquiries needing to be made for Road Department or Public Works issues for these facilities should be directed to the main office email addresses and phone numbers listed below. We have identified that the Governor’s definition of “essential services” and related employees dealing with these services includes road workers (road maintenance and snow removal), shop equipment maintenance personnel, building inspection, solid waste disposal, Sierra Brooks Water System personnel, custodial and plant maintenance staff assigned at the County Courthouse and Offices, “essential” public transportation, and employees serving the maintenance of the Proclamation of Local Emergency (OES and support staff).

Contact Information: Please use the following contact information to receive any current updates and to pose questions, request services, or to discuss any matter applicable to these offices:

Office of Emergency Services: SCOES@sierracounty.ca.gov 530-289-2850

Planning Department Planning@sierracounty.ca.gov 530-289-3251

Building Inspection Department Building@sierraounty.ca.gov 530-289-3251

Public Works-Road Department Publicworks@sierracounty.ca.gov 530-289-3201

Solid Waste, Parks, Water Systems Publicworks@sierracounty.ca.gov 530-289-3201

Transportation Commission and Transit Publicworks@sierracounty.ca.gov 530-289-3201

Departmental Services

Departmental services, scheduling of building inspections, plan review and approval, code enforcement, project application status, land use permits, encroachment permits, and any other public inquiries can be made to the above email addresses and phone numbers. Interim guidance on accessing specific services for the above departments is in preparation and updates will be posted on a daily basis.

Sheriffs Office: As of March 26, 2020, the Sierra County Sheriff’s Office is fully operational. We are committed to serving our community and citizens and will continue to respond to calls. In these uncertain times, we are limiting public contact to ensure our staff remains healthy so they can respond to emergencies. The Downieville Sheriff’s Office is open, but we are restricting public access. The Loyalton Substation is staffed but closed to the public. We are asking that you call the Downieville Office at 530-289-3700 if you have any questions.

Please understand the importance of keeping our Sheriff’s Office staff healthy, so we can continue to respond to emergencies. I have asked my staff to limit face to face contact with the public and to try handling calls over the telephone when appropriate.

Social Work: In order to accommodate for the Shelter in Place Order, please call in the event of trying to reach the Social Work Department, rather than coming into the office. Outlined below how to contact the appropriate department needed. 

In-Home Supportive Services (IHSS): New referrals will be taken over the phone. If timesheets are needed for a provider, they will be mailed out only, no pick-up option at this time.  

Adult Protective Services (APS): Referrals can be taken over the phone at 530-993-6720 or by fax at 530-993-6767.

Child and Family Services (CFS): New referrals can be taken over the phone at 530-993-6720 during business hours, or at 530-289-3720 after hours, or by fax at 530-993-6767. 

Treasurer-Tax Collector: In light of recent developments, including the new guidance from the Governor of the State of California, and as a precautionary measure to help slow the spread of the Coronavirus (COVID19), the Sierra County Treasurer-Tax Collector’s Office will not be providing services for the public on a walk in basis, starting March 20th until further notice.

PENALTY WAIVER REQUEST PACKET(Updated 16 April 2020)

Property Taxes and COVID-19; Penalty Waiver Request Packet

PROPERTY TAX PAYMENTS -

Please mail your property tax payments, payable to the Sierra County Tax Collector to: P.O. Box 376, Downieville, CA 95936 payments must be postmarked by April 10 to avoid late penalties. A drop box for tax payments can be utilized and is located on the front porch of the courthouse at 100 Courthouse Square, Downieville CA 95936. The drop box will be available Monday through Friday, 9:00 a.m. to 4:00 p.m.

Tax bills and payment history are available online, through the county website or at countytaxretriever.com

Payments can also be made online thru the County website at www.sierracounty.ca.gov by selecting Online Payments, There is a 2.95% convenience fee on the total amount charged.

APRIL 10 TAX DEADLINE -

We have received inquiries as to whether the April 10 deadline is being postponed. The April 10 deadline is set by the State of California property tax law. The County Tax Collector does not have the authority to extend or change the installment deadline. Unless we receive direction from the State, we will continue to adhere to the law.

INSTALLMENT PLANS -

If you are on an active secured installment plan, your payment is due by April 10. Please contact us for the amount due, to avoid defaulting your plan.

GENERAL PHONE CALLS, EMAIL AND ALL OTHER SERVICES -

Phone calls, voicemails, and emails will be answered by staff based on availability.

Victim Witness:  Office is open with limited public access. (530) 289-3269 (Downieville) (530) 993-4617 (Loyalton)